If you are not satisfied with your purchase from our online store, you may return the unused product complete with original packaging and tags intact to the Online Store within 7 days of receiving the item for a full refund, exchange, or store credit.
Discounted items, items purchased with a promo code, and launch product are considered a final sale. No exceptions.
All returns must be authorized via email or phone prior to shipping. Please e-mail email@example.com or call 403-228-9199 to start the return process.
All items must be unworn, unwashed and in new condition with the original tags intact. Any item(s) not received back in the condition in which it was purchased may be refused or subject to a 20% restocking fee.
Once a return has passed inspection, please allow up to 3 business days for your return to be processed.
LESS 17 does not provide return labels. All return shipping costs will be taken care of by the customer.
Orders that appear to be placed using a bot or any auto purchasing software may be subject to a 15% cancelation fee.
Canada (Canada Post Expedited with Tracking)
$1.00 - $99.00
In- Store Pick-Up ( Calgary, AB Only )
United States (Shipped Via USPS with Tracking) - Flat Rate $15
Rest of the world (Shipped with FedEx)
$1.00 - $99.99
$100.00 - $199.99
LESS 17 is not responsible for any and all Customs and Brokerage Fees.
Shipments outside Canada may be subject to delays at Customs and Customs and/or Brokerage fees when delivered.
In the event that the Customs and Brokerage Fees are NOT paid for by the customer, the package will be considered abandoned and the customer will forfeit any possibility of a refund.
Once the package has left LESS 17, we are not responsible for any delays in shipping time. LESS 17 is not responsible damaged/lost deliveries caused in-transit by the postal service, courier, or customs agencies.
By deselecting Route package protection, LESS 17 is not liable for lost, damaged, or stolen items
Curbside Pick Up: Customer must present valid government issued ID at time of pick-up. You may not send someone else to retrieve your order for you. No exceptions.