If you are not satisfied with your purchase from our online store, you may return the unused product complete with original packaging and tags intact to the Online Store within 7 days of receiving the item for a full refund, exchange, or store credit.
If you ordered the incorrect size, you may return the unused product to the Online Store and request a replacement size.
Discounted items, items purchased with a promo code, and launch footwear are considered a final sale. Discount codes may not be retroactively applied to previous orders. No exceptions.
All returns must be authorized via email or phone prior to shipping. Please e-mail email@example.com or call 403-228-9199 to start the return process.
Canada (Canada Post Expedited with Tracking)
$1.00 - $99.00
In- Store Pick-Up ( Calgary, AB Only )
United States (Shipped Via USPS with Tracking) - Flat Rate $15
Rest of the world (Shipped with FedEx)
$1.00 - $99.99
$100.00 - $199.99
LESS 17 is not responsible for any and all Customs and Brokerage Fees.
Shipments outside Canada may be subject to delays at Customs and Customs and/or Brokerage fees when delivered.
In the event that the Customs and Brokerage Fees are NOT paid for by the customer, the package will be considered abandoned and the customer will forfeit any possibility of a refund.
Once the package has left LESS 17, we are not responsible for any delays in shipping time. LESS 17 is not responsible damaged/lost deliveries caused in-transit by the postal service, courier, or customs agencies.
Curbside Pick Up: Customer must present valid government issued ID at time of pick-up. You may not send someone else to retrieve your order for you. No exceptions.